Advertising and marketing: Here to stay or things of the past? Both AND neither…

  Next month I’m speaking at this Meetup event titled “The way we think about technology and experience design”. To preview some of the ideas I’ll be exploring, here’s a few thoughts about the role confirmation bias (a.k.a “myside bias”) plays in our workplace decision making. Is it time to rethink our basic assumptions about the necessity of advertising and …

Why “Inspirational Quotes” make you appear shallow by trying to appear deep

  Enough already with the inspirational quotes. Inspiring epithets from the great and the good. We’ve all seen them, heard them, scrolled by ignoring them. Sage like wisdom, abstracted to the point of banality. Purgatory for the meaning and sentiment of well chosen words. These snippets of vanilla wisdom have become not just a blight of social media, Powerpoint decks …

Caught in the Disruption trap: Why job cuts can’t save Microsoft

I don’t know why anyone is surprised Microsoft just axed 14% its workforce. It’s a company with deep pockets, filled by annual profits of $billions from its legacy position as the operating system of most desktops and laptops. It’s global. Microsoft owned properties like MSN used to rank consistently in the top 3 online destinations in the US, EMEA and …

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“For the rain it raineth every day” – Shakespeare vs. cognitive bias & linguistics

The 450th anniversary of Shakespeare has the whole English speaking world jumping with excitement. Of course it does, he’s the greatest playwright that ever lived, right? How do you know? It’s not just a critical opinion, based on evidence, it’s also an assumption. Assumptions are the name we give to cognitive bias behaviours, and in when it comes to the …